Receptionist & Growth Associate - Insurance Team

Diana Sanchez - State Farm Agent; Cicero (IL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Diana Sanchez - State Farm Agent seeks a detail-oriented Receptionist to provide exceptional customer service in a friendly, team-focused office. You will greet clients, manage calls, schedule appointments and support daily operations.

Ideal candidates have prior receptionist or customer service experience, strong communication skills, and comfort with basic sales conversations. Proficiency with Microsoft Office and CRM systems is required to succeed in this role.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone, directing them to the appropriate team members.
• Schedule appointments and manage office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Organizational skills

Sales conversations

Microsoft Office / CRM

Tools

Microsoft Office

CRM systems

Job description

Diana Sanchez - State Farm Agent seeks a detail-oriented Receptionist to provide exceptional customer service in a friendly, team-focused office. You will greet clients, manage calls, schedule appointments and support daily operations.

Ideal candidates have prior receptionist or customer service experience, strong communication skills, and comfort with basic sales conversations. Proficiency with Microsoft Office and CRM systems is required to succeed in this role.