Front Desk & Client Advocate for Growth Team

David Smyer - State Farm Agent; Charleston (WV); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

David Smyer - State Farm Agent is seeking a Receptionist to warmly greet customers in person and by phone, manage scheduling, and maintain customer records while supporting a small, collaborative team. The role emphasizes strong communication, organization, and a proactive sales mindset within a flexible, customer-focused environment.

Candidates should have prior receptionist or customer service experience, proficient computer skills (MS Office, CRM), and the ability to multitask in a relaxed

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Solid organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Tools

CRM systems

Microsoft Office

Job description

David Smyer - State Farm Agent is seeking a Receptionist to warmly greet customers in person and by phone, manage scheduling, and maintain customer records while supporting a small, collaborative team. The role emphasizes strong communication, organization, and a proactive sales mindset within a flexible, customer-focused environment.

Candidates should have prior receptionist or customer service experience, proficient computer skills (MS Office, CRM), and the ability to multitask in a relaxed