Growth Lead: Key Accounts & Sales

The Grounds Guys

Norcross (GA)

On-site

USD 60,000 - 90,000

Full time

2 days ago
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Benefits offered by this job

Medical
PTO
Company vehicle

Job summary

The Grounds Guys of Atlanta is hiring a Head of Growth to drive revenue growth through strategic enhancements and projects, while safeguarding retention with proactive client management. You will own key accounts, lead the sales motion, and collaborate with operations to ensure seamless handoffs from sold work to delivery.

You will build trust with premium homeowners, manage escalations professionally, and develop a repeatable sales process with SOPs and templates.

Qualifications

  • Experience in sales and account management in landscaping or related field.
  • Strong horticulture knowledge with ability to identify issues and opportunities on-site.
  • Proven ability to build trust with premium homeowners and manage escalations.
  • Excellent written and verbal communication for proposals and updates.
  • Highly organized with ability to multitask across accounts.

Responsibilities

  • Own customer relationships for key accounts, including introductions and escalations.
  • Run a proactive client retention system and renewals process.
  • Own the enhancements and project sales pipeline from discovery to close.
  • Build and run a referral engine and maintain SOPs/templates.
  • Coordinate handoffs with operations for a smooth delivery experience.
  • Partner with operations to ensure strong customer experience post-sale.

Skills

Sales & account management
Horticulture knowledge
Client relationship building
Communication skills
Organizational skills
Escalation management

Education

Formal horticulture/landscape certification

Tools

CRM systems
Estimating software
Scheduling tools

Job description

The Grounds Guys of Atlanta is hiring a Head of Growth to drive revenue growth through strategic enhancements and projects, while safeguarding retention with proactive client management. You will own key accounts, lead the sales motion, and collaborate with operations to ensure seamless handoffs from sold work to delivery.

You will build trust with premium homeowners, manage escalations professionally, and develop a repeatable sales process with SOPs and templates.

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