Growth-Focused Sales & Operations Advisor

DriveTime; Midlothian (IL); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Career growth

Tuition reimbursement

Wellness program

Paid time off

Job summary

DriveTime Family of Brands is seeking a Sales and Operations Advisor to join our team. You will guide customers through vehicle selection, financing options, and the full sales process while supporting dealership operations and compliance.

This role requires strong communication, relationship-building, and problem-solving skills to deliver a world-class customer experience. You'll open/close the store, manage inventories, and participate in ongoing training and development.

Qualifications

• 3+ years of related work experience.
• Minimum of 3 years of experience in sales and retail operations.
• Valid driver’s license and clean driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Responsibilities

• Build strong partnerships with customers who have expressed interest in purchasing a vehicle, guiding them through the DriveTime Nurture and Sales processes.
• Manage the full sales cycle by completing sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks (documentation, tags, title/registration).
• Maintain expert knowledge of dealership inventory, website, financing options, and all related sales processes (trades, upgrades, post-sale activities).
• Continuously develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members, contributing to a positive, safe, and highly effective team environment.
• Deliver a world-class, tailored customer experience in the dealership and introduce customers to the full DriveTime family of companies.
• Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.
• Execute company directives, initiatives, and expectations while actively seeking feedback and participating in training and development.
• Progress through a multi-phase, learn-and-earn role (Levels 0–4) assuming increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved.

Skills

Customer engagement

Sales cycle management

Negotiation

Team collaboration

Operational excellence

Customer experience

Education

High School Diploma or GED

Job description

DriveTime Family of Brands is seeking a Sales and Operations Advisor to join our team. You will guide customers through vehicle selection, financing options, and the full sales process while supporting dealership operations and compliance.

This role requires strong communication, relationship-building, and problem-solving skills to deliver a world-class customer experience. You'll open/close the store, manage inventories, and participate in ongoing training and development.