Growth-Focused SaaS Account Manager

FieldPulse; Dallas (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision benefits

Lunches provided

Wellness perks

401(k) plan

Growth opportunities

Paid parental leave

Job summary

FieldPulse, a fast-growing field service management software, is headquartered in Dallas, TX, seeking an Account Manager focused on revenue expansion within existing customers. You will build strong relationships, understand client goals, and recommend product-driven upgrades to maximize value and long-term loyalty.

Join a collaborative, fast-paced team and help drive customer success by aligning product capabilities with client challenges.

Qualifications

• 3+ years closing recurring revenue SaaS deals.
• Ability to communicate complex tech to diverse audiences.
• Experience linking product capabilities to customer challenges.
• Proven discovery skills to quantify value.
• Strong track record of closing business and handling pricing.
• High integrity and trust from customers and colleagues.

Responsibilities

• Own upsell and cross-sell strategy within an assigned book of business.
• Build relationships to understand goals and challenges and recommend solutions.
• Create and execute strategic account plans to maximize lifetime value.
• Maintain accurate CRM records and report pipeline health.
• Collaborate with Implementation, Customer Success, Product, Marketing, and Sales.
• Educate customers on new features to drive adoption.

Skills

SaaS Experience

Technical Aptitude

Solution Selling

Discovery Expertise

Closing Skills

Trustworthy

Problem Solving

Initiative

Agility

Experimentation

Big-Picture Focus

Team Collaboration

Job description

FieldPulse, a fast-growing field service management software, is headquartered in Dallas, TX, seeking an Account Manager focused on revenue expansion within existing customers. You will build strong relationships, understand client goals, and recommend product-driven upgrades to maximize value and long-term loyalty.

Join a collaborative, fast-paced team and help drive customer success by aligning product capabilities with client challenges.