Growth-Focused Account Manager – Software & Payments

Fullsteam Personnel, LLC; Georgia; Hybrid; USD 70,000 - 120,000; Full time

Job summary

Fullsteam, a leading software and payments company, is seeking an Account Manager to drive expansion within our customer base in a dynamic, growth-focused environment. You will nurture strong client relationships, identify upsell opportunities, and coordinate with success teams to maximize outcomes.

Ideal candidates hold a Bachelor’s degree in a related field and have 3+ years of software sales experience, preferably in PMS, with excellent communication and negotiation skills.

Qualifications

• Bachelor’s degree preferred in business, marketing, technology or related field.
• 3+ years of software sales experience, ideally in PMS.
• Prior PMS experience highly preferred.
• Strong communication and negotiation skills; ability to influence outcomes.

Responsibilities

• Develop and maintain relationships with key stakeholders in existing accounts.
• Create and execute strategic account plans to identify growth opportunities.
• Match customer needs to qualifying products and solutions.
• Identify and pursue upsell and cross-sell opportunities.
• Proactively manage contract renewals and reduce churn.
• Collaborate with Customer Success to ensure successful adoption of solutions.
• Maintain accurate records of activities and opportunities in CRM.
• Develop and manage a sales pipeline to meet targets.

Skills

Relationship building

Strategic account planning

Upselling & cross-selling

CRM proficiency

Negotiation

Communication skills

Data analysis

Time management

Education

Bachelor’s degree in Business/Marketing/Technology

Tools

Salesforce

HubSpot

Job description

Fullsteam, a leading software and payments company, is seeking an Account Manager to drive expansion within our customer base in a dynamic, growth-focused environment. You will nurture strong client relationships, identify upsell opportunities, and coordinate with success teams to maximize outcomes.

Ideal candidates hold a Bachelor’s degree in a related field and have 3+ years of software sales experience, preferably in PMS, with excellent communication and negotiation skills.