Growth-Focused Restaurant Manager | Lead & Train Teams

Shake Shack; West Yarmouth (MA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Corporate discounts

Medical Insurance

Life Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending Accounts

Development and Growth Opportunities

Job summary

Shake Shack in West Yarmouth, MA is seeking an on-site Restaurant Manager to oversee daily operations, train staff, and motivate teams to deliver outstanding hospitality. You will lead initiatives to promote the brand locally, ensure sanitation and safety compliance, and drive guest satisfaction in a high-volume environment.

The role requires 2-3 years of leadership experience in a fast-paced restaurant, with a strong grasp of operations, budgeting, and food safety.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership

Staff training

Operations

Job description

Shake Shack in West Yarmouth, MA is seeking an on-site Restaurant Manager to oversee daily operations, train staff, and motivate teams to deliver outstanding hospitality. You will lead initiatives to promote the brand locally, ensure sanitation and safety compliance, and drive guest satisfaction in a high-volume environment.

The role requires 2-3 years of leadership experience in a fast-paced restaurant, with a strong grasp of operations, budgeting, and food safety.