Growth-Focused Internet Sales Associate

Dixie Buick GMC; Fort Myers (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Bonuses/Commission

Health Insurance

Pension Plan

Career growth

Referral program

Job summary

Dixie Buick GMC in Fort Myers, FL is seeking an Internet Sales Consultant to provide sales and customer service support via phone, email, text, and online channels. This role generates appointments, assists the sales team, and helps deliver exceptional customer experiences.

Ideal candidates will have call center or sales experience, strong communication skills, and be proficient with CRM systems. Competitive pay, bonuses, health insurance, and growth opportunities are offered.

Qualifications

• Experience in call centers, BDC, customer service, or sales preferred.
• Strong verbal and written communication skills.
• Professional phone presence and active listening.
• Proficient with CRM systems, Microsoft Office, and basic computer skills.
• Ability to multi-task in a fast-paced environment.
• Goal-driven, self-motivated with a positive attitude.
• Education: High school diploma or equivalent.
• Ability to sit for extended periods on phone/computer.

Responsibilities

• Answer inbound sales and service calls promptly, professionally, and courteously.
• Make outbound calls to internet leads, unsold showroom traffic, past customers, and service clients.
• Follow scripts and processes to ensure consistent communication and quality information gathering.
• Schedule sales and service appointments that maximize both customer convenience and dealership efficiency.
• Confirm upcoming appointments and follow up on missed ones.
• Record all customer interactions accurately in the CRM system.
• Respond quickly and professionally to internet inquiries via phone, email, and text.
• Maintain a strong knowledge of dealership products, promotions, and services.
• Collaborate with sales and service teams to ensure smooth hand-offs and customer transitions.
• Meet or exceed daily, weekly, and monthly appointment and contact goals.
• Provide exceptional customer service with a focus on retention and satisfaction.

Skills

Call center experience

CRM proficiency

Communication skills

Multi-tasking

Education

High school diploma

Tools

CRM systems

Microsoft Office

Job description

Dixie Buick GMC in Fort Myers, FL is seeking an Internet Sales Consultant to provide sales and customer service support via phone, email, text, and online channels. This role generates appointments, assists the sales team, and helps deliver exceptional customer experiences.

Ideal candidates will have call center or sales experience, strong communication skills, and be proficient with CRM systems. Competitive pay, bonuses, health insurance, and growth opportunities are offered.