Growth-Focused Inside Sales Specialist

NETZSCH Instruments North America L.L.C.; Burlington (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and holidays

Commission or bonus opportunities

Job summary

NETZSCH Instruments North America, LLC in Burlington, MA is seeking an Inside Sales Specialist to drive revenue growth through customer engagement, CRM management, and support of sales and marketing initiatives.

You will lead follow up on inbound leads, manage opportunities, promote new instruments, support laboratory services business development, and assist with trade shows and digital campaigns while ensuring accurate data and actionable insights.

Qualifications

• Excellent verbal and written communication skills.
• A strong customer service and customer support mindset.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Self-motivated, goal-oriented, and able to work independently as well as part of a team.

Responsibilities

• Lead follow up: act as primary contact for inbound leads from website inquiries and trade shows; track engagement and progress in CRM.
• Opportunity management: review opportunities with Sales Managers and keep forecasts/pipeline current; analyze KPI trends.
• New instrument promotions & growth initiatives: help develop and execute promotion campaigns with Sales/Marketing.
• Laboratory services business development: support growth of NETZSCH lab testing services and identify prospective customers.
• Marketing support & event coordination: assist with trade shows, webinars, and digital marketing; manage Seismic Digital Sales Rooms; create customer-facing content.

Skills

Verbal & written comms

Customer service mindset

Organizational skills

Independent & team work

CRM experience

Tools

CRM software

Seismic

Job description

NETZSCH Instruments North America, LLC in Burlington, MA is seeking an Inside Sales Specialist to drive revenue growth through customer engagement, CRM management, and support of sales and marketing initiatives.

You will lead follow up on inbound leads, manage opportunities, promote new instruments, support laboratory services business development, and assist with trade shows and digital campaigns while ensuring accurate data and actionable insights.