Technical Inside Sales Specialist - CRM & Growth

Elkay; Milwaukee (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision insurance

401(k) Matching

Paid holidays

Educational reimbursement

Employee Stock Purchase Plan

Job summary

Elkay in Milwaukee, WI seeks an Inside Sales Representative to drive revenue growth by managing the sales pipeline, qualifying inbound/outbound leads, and supporting Regional Sales Managers. You will coordinate with independent reps, provide pricing input, and keep Salesforce updated with accurate data.

The role requires a BA/BS or equivalent, hands-on Salesforce experience, strong communication, and proficiency with Microsoft Office.

Qualifications

• BA/BS degree or equivalent.
• Hands-on experience with Salesforce or comparable CRM software.
• Inside sales, sales support, or sales-related experience (manufacturing or HVAC/plumbing industry experience a plus).
• Proficiency in Microsoft Office (Excel, Outlook, Word).

Responsibilities

• Pipeline management: Maintain an accurate, up-to-date sales pipeline for your region and advance opportunities through the cycle.
• Lead qualification: Evaluate inbound leads for product fit and project readiness; perform outbound follow-up.
• Project tracking & follow-up: Monitor active projects and coordinate next steps with customers, reps, and distributors.
• External representative coordination: Serve as a point of contact for independent sales reps, assist with quotes and lead assignments.
• Regional Sales Manager support: Provide admin and sales support including proposal prep, CRM updates, and customer follow-up.
• CRM management: Use Salesforce to log activities, track opportunities, and generate reports.
• Customer communication: Respond to inquiries and guide customers to solutions.
• Pricing discussions: Handle pricing conversations with customers and reps.
• Cross-functional collaboration: Work with applications, tech support, and marketing to ensure smooth information flow.
• Occasional travel: Attend quarterly sales meetings and trade shows as needed.

Skills

Sales experience

Communication skills

Organizational skills

Time management

Prospecting

Education

BA/BS degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

Elkay in Milwaukee, WI seeks an Inside Sales Representative to drive revenue growth by managing the sales pipeline, qualifying inbound/outbound leads, and supporting Regional Sales Managers. You will coordinate with independent reps, provide pricing input, and keep Salesforce updated with accurate data.

The role requires a BA/BS or equivalent, hands-on Salesforce experience, strong communication, and proficiency with Microsoft Office.