We are supporting our client, a well-established provider of environmental and industrial measurement instruments in the hiring of an Inside Sales Representative to support its growing direct sales operations. With decades of experience, the organization is recognized for delivering reliable, user-friendly solutions that support compliance, safety, quality assurance, and operational decision-making across a range of industries.
The company offers a broad portfolio of test and measurement equipment through its direct sales and e-commerce platform, serving customers in industrial, laboratory, environmental, educational, and field-service sectors. In addition to its product offerings, the organization is known for strong technical support, calibration services, and a practical understanding of real-world applications.
This role is suited for a driven, customer-oriented sales professional with an interest in technical products. The Inside Sales Representative will focus on expanding direct sales by engaging with customers, understanding their application needs, and recommending appropriate measurement solutions. A consultative sales approach and strong communication skills are key to success in this position.
What you'll be doing:
- Manage and grow customer accounts across a variety of industries, including industrial, environmental, food & beverage, water quality, and education sectors.
- Respond to inbound inquiries and convert leads into sales opportunities.
- Conduct proactive outreach to identify and develop new business.
- Prepare quotations, follow up on opportunities, and close sales.
- Maintain accurate CRM records and consistently work toward revenue targets.
- Build a strong understanding of the company’s product portfolio.
- Recommend solutions based on specific customer applications and requirements.
- Communicate product value, including calibration services, warranties, and key differentiators.
- Stay up to date on new product introductions and relevant market trends.
- Share customer feedback and insights with internal teams to support business improvements.
- Coordinate with operations regarding product availability, lead times, and order fulfillment.
- Assist with online merchandising efforts and promotional initiatives.
What you'll need to be successful:
- 3+ years of experience in B2B sales.
- Strong verbal and written communication skills.
- Experience using CRM systems.
- Highly organized with strong time management abilities.
- Proficiency with Microsoft 365 tools.
Nice to have:
- Background in technical sales or instrumentation
- Experience with e-commerce or catalog-based sales environments.
- Familiarity with industry standards or regulatory frameworks (e.g., environmental or safety-related).
- Bachelor’s degree or equivalent professional experience.