Growth-Focused Financial Service Rep — Training & 401(k)

AttainFinance; Mishawaka (IN); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(K) with company match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Employee Assistance Program

Résumé du poste

Heights Finance, a proud member of the Attain Finance family, is recruiting a Financial Service Representative in Mishawaka, IN. This role centers on delivering exceptional customer service, guiding clients through loan processes, and promoting relevant financial products.

You will handle inbound and outbound calls, partner with customers to resolve past-due accounts, and participate in hands-on training to grow your skills within a supportive team. Benefits available from day one.

Qualifications

• Customer-focused and service-oriented individual capable of building relationships with customers.
• Confidence in promoting financial products and services to meet customer needs.
• Excellent verbal and written communication, with ability to build rapport quickly.
• Ability to think on your feet and offer creative solutions to customer challenges.
• Willingness to learn new systems and processes in a dynamic environment.

Responsabilités

• Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote offerings.
• Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
• Learn and Grow: Participate in a hands‑on training program with one‑on‑one mentoring to build skills and confidence.
• Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

Connaissances

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

Formation

High School diploma or equivalent

Description du poste

Heights Finance, a proud member of the Attain Finance family, is recruiting a Financial Service Representative in Mishawaka, IN. This role centers on delivering exceptional customer service, guiding clients through loan processes, and promoting relevant financial products.

You will handle inbound and outbound calls, partner with customers to resolve past-due accounts, and participate in hands-on training to grow your skills within a supportive team. Benefits available from day one.