Growth-Focused Financial Service Rep in Consumer Lending

LendDirect Corp.; Kankakee (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Benefits from day one

401(k) with company match

Monthly bonus program

Job summary

Heights Finance, a trusted consumer credit lender under Attain Finance, is seeking a Financial Service Representative in Kankakee, IL. You will deliver exceptional service, build lasting relationships, and guide customers through loan processes while upselling financial products.

Join a team that values growth, compliance, and customer satisfaction; you’ll receive hands-on mentoring, a supportive environment, and opportunities to advance within the Attain Finance family.

Qualifications

• Customer-focused with a genuine desire to help others.
• Sales-oriented with ability to educate on products.
• Excellent verbal and written communication.
• Problem-solving and adaptability in a dynamic environment.
• Willingness to learn new systems and processes.
• Team-oriented with collaborative mindset.
• Education: High School diploma or equivalent; college coursework a plus.

Responsibilities

• Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage Customers: Manage inbound calls and proactive outbound calls to attract new business.
• Support Delinquency Management: Collaborate with customers on past‑due accounts, offering solutions.
• Learn and Grow: Participate in a hands-on training program with mentoring to build skills.
• Ensure Compliance: Follow regulatory guidelines and company policies to protect customer information.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

Education

High School diploma or equivalent

Job description

Heights Finance, a trusted consumer credit lender under Attain Finance, is seeking a Financial Service Representative in Kankakee, IL. You will deliver exceptional service, build lasting relationships, and guide customers through loan processes while upselling financial products.

Join a team that values growth, compliance, and customer satisfaction; you’ll receive hands-on mentoring, a supportive environment, and opportunities to advance within the Attain Finance family.