Customer-Focused Financial Service Rep – Grow Your Career

AttainFinance; Decatur (IL); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition Reimbursement

Leadership Development Programs

Employee Assistance Program

Emergency Relief Fund

Monthly Bonus Program

Résumé du poste

Heights Finance, a member of the Attain Finance family, is hiring a Financial Service Representative in Decatur, IL. You will deliver exceptional customer service, guide borrowers through loan processes, and drive growth through consultative selling within a fast-paced team environment.

We offer a comprehensive benefits package starting day one, a stable schedule, and opportunities for internal advancement.

Qualifications

• Customer-focused and service-driven approach to helping customers.
• Ability to promote products and services that meet customer needs.
• Excellent verbal and written communication, with rapport-building ability.

Responsabilités

• Deliver exceptional service to new and existing customers through the loan process.
• Use consultative sales techniques to educate customers on financial products and services.
• Manage inbound calls and make proactive outbound calls to attract new business.
• Support delinquency management by working with customers on past-due accounts.
• Participate in a hands-on training program with one-on-one mentoring to build skills.
• Follow all regulatory guidelines and company policies to protect customer information.

Connaissances

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

Formation

High School diploma or equivalent

College coursework or degree a plus

Description du poste

Heights Finance, a member of the Attain Finance family, is hiring a Financial Service Representative in Decatur, IL. You will deliver exceptional customer service, guide borrowers through loan processes, and drive growth through consultative selling within a fast-paced team environment.

We offer a comprehensive benefits package starting day one, a stable schedule, and opportunities for internal advancement.