Customer Financing Specialist

LendDirect Corp.; Marion (IL); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Employee Assistance Program

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Emergency Relief Fund

Attain4All

Job summary

Heights Finance, part of the Attain Finance family, is seeking a Financial Service Representative in Marion, IL. You will deliver exceptional service, guide customers through the loan process, and build lasting relationships while promoting our financial solutions.

This role offers growth opportunities, a comprehensive benefits package starting on day one, and a collaborative team culture that values initiative and integrity.

Qualifications

• Customer service experience and desire to help customers.
• Ability to promote products and services that meet customer needs.
• Strong written and verbal communication skills.
• Good problem-solving and adaptability in a fast-paced environment.
• Team-oriented with a collaborative mindset.
• HS diploma required; college coursework a plus.

Responsibilities

• Deliver outstanding service to new and existing customers throughout the loan process.
• Use consultative sales techniques to educate on products and services.
• Manage inbound calls and make proactive outbound calls to grow business.
• Collaborate on delinquency management and customer resolutions.
• Participate in hands-on training with mentoring to build skills.
• Follow regulatory guidelines and company policies to protect data.

Skills

Customer Service

Sales

Communication

Problem Solving

Adaptability

Team Player

Education

High School Diploma

Job description

Heights Finance, part of the Attain Finance family, is seeking a Financial Service Representative in Marion, IL. You will deliver exceptional service, guide customers through the loan process, and build lasting relationships while promoting our financial solutions.

This role offers growth opportunities, a comprehensive benefits package starting on day one, and a collaborative team culture that values initiative and integrity.