Customer-Focused Finance Pro for Growth in Lending

Attain Finance; Marion (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

401(k) program

Employee Assistance Program

Emergency Relief Fund

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance in Marion, IL is seeking a Financial Service Representative to deliver exceptional service, build lasting relationships, and guide customers through loan processes. This full-time role is based at our Marion office and offers a clear path for career growth.

You will participate in a hands-on training program, earn competitive hourly pay, and receive benefits from day one, including medical, dental, vision, a 401(k) with company match, and opportunities for advancement within

Qualifications

• Customer focus and genuine desire to help others.
• Sales mindset with ability to upsell and cross-sell.
• Strong communication, both verbal and written.
• Problem-solving and quick thinking in dynamic environments.
• Team player with willingness to learn.

Responsibilities

• Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
• Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
• Learn and Grow: Participate in a hands‑on training program with one‑on‑one mentoring to build your skills and confidence.
• Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

Skills

Customer focus

Sales mindset

Strong communication

Problem solving

Adaptability

Team player

Education

High school diploma

College coursework or degree

Job description

Heights Finance in Marion, IL is seeking a Financial Service Representative to deliver exceptional service, build lasting relationships, and guide customers through loan processes. This full-time role is based at our Marion office and offers a clear path for career growth.

You will participate in a hands-on training program, earn competitive hourly pay, and receive benefits from day one, including medical, dental, vision, a 401(k) with company match, and opportunities for advancement within