Growth-Focused Branch Leader | Drive Sales & Service Excellence

M&T Bank; Ramsey (NJ); On-site; USD 91,000 - 152,000; Full time

Job summary

M&T Bank in Ramsey, NJ is seeking a Branch Manager to lead daily branch operations and a team dedicated to delivering superior customer experience and target-driven growth. You will drive sales, manage staffing, and ensure risk controls while building community relationships.

Qualifications include a Bachelor’s degree or equivalent experience, 3+ years of sales, and 2+ years of managerial leadership. Bilingual Spanish is a plus within a diverse environment.

Qualifications

• Bachelor’s degree or 4 years relevant experience; minimum 3 years sales experience.
• Two years managerial experience or proven leadership abilities.
• Insurance licensing within 18 months; training provided.
• Strong communication and client relationship skills.

Responsibilities

• Direct branch profitability, sales and business development to meet annual goals.
• Coach and develop branch staff; performance management and staffing decisions.
• Identify customer needs and offer Retail and Business Banking solutions.
• Grow Business Banking relationships through proactive outreach.
• Ensure compliance with policies; manage risk and security controls.
• Own complex servicing issues and guide resolution to prevent escalations.
• Lead outside sales and community presence to expand the bank’s footprint.

Skills

Sales experience

Leadership

Communication

Customer service

Bilingual Spanish preferred

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

M&T Bank in Ramsey, NJ is seeking a Branch Manager to lead daily branch operations and a team dedicated to delivering superior customer experience and target-driven growth. You will drive sales, manage staffing, and ensure risk controls while building community relationships.

Qualifications include a Bachelor’s degree or equivalent experience, 3+ years of sales, and 2+ years of managerial leadership. Bilingual Spanish is a plus within a diverse environment.