Branch Leader: Elevate Customer Experience & Growth

M&T Bank Corporation; Spring Lake (NJ); On-site; USD 91,000 - 152,000; Full time

Job summary

M&T Bank Corporation is seeking a Branch Manager for the Spring Lake, New Jersey area to lead the branch operating model, drive customer and employee experience, digital engagement, transactions, servicing, and sales while maintaining prudent risk management.

You will coach a small team, identify Retail and Business Banking customers' needs, and leverage our sales process to provide personalized short and long-term solutions. A strong focus on compliance and fraud prevention is required.

Qualifications

• Bachelor’s degree and minimum of 3 years of relevant experience or combined 7 years of higher education and/or work experience.
• 3 years of sales experience.
• 2 years of managerial experience.

Responsibilities

• Identify customer needs and provide personalized solutions using our sales process and tools.
• Independently source and process Business Banking loan requests up to $250,000.
• Promote fraud-prevention tools and digital security features to customers.
• Ensure regulatory compliance and maintain a strong risk environment.

Skills

Sales experience

Management experience

Communication skills

Organizational skills

Education

Bachelor’s degree

Job description

M&T Bank Corporation is seeking a Branch Manager for the Spring Lake, New Jersey area to lead the branch operating model, drive customer and employee experience, digital engagement, transactions, servicing, and sales while maintaining prudent risk management.

You will coach a small team, identify Retail and Business Banking customers' needs, and leverage our sales process to provide personalized short and long-term solutions. A strong focus on compliance and fraud prevention is required.