Growth-Focused Assistant Store Manager (Finance)

Ccffamilyofbrands; Murfreesboro (TN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

Learning management system

Cross-brand training

Educational reimbursement

401(k) match

Life insurance

Discount marketplace

Paid time off

Job summary

Check Into Cash is hiring an Assistant Store Manager in Murfreesboro, TN. You will support customers’ financial needs while gaining hands-on experience running a store and developing leadership skills. The role focuses on account management, customer outreach, and risk management with clear growth potential.

The position offers a structured training program, cross-brand mobility, and a path to promotion within the CCFFamily of Brands.

Qualifications

• A high school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience.
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
• Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
• Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
• Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
• Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

Skills

Customer service

Sales

Communication

Leadership

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

Check Into Cash is hiring an Assistant Store Manager in Murfreesboro, TN. You will support customers’ financial needs while gaining hands-on experience running a store and developing leadership skills. The role focuses on account management, customer outreach, and risk management with clear growth potential.

The position offers a structured training program, cross-brand mobility, and a path to promotion within the CCFFamily of Brands.