Assistant Store Manager — Lead & Grow in Financial Services

CCF Family of Brands; Millington (TN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

On-the-job training

e-learning modules

Cross-brand training

Keyholder program

Career advancement

Educational reimbursement

Medical insurance

401(k) plan

Life and AD&D insurance

Telemedicine access

Discount marketplace

PTO 12 days first year

Casual dress code

Job summary

CCF Family of Brands is seeking an Assistant Store Manager for Check Into Cash Millington, TN. You will lead daily operations, support customers with financial services, and drive growth while maintaining strong compliance and security practices.

The role emphasizes leadership development, hands-on training, and opportunities to advance across our eleven brands. A 40-hour workweek with in-person presence is expected, including weekends.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate and process loan/pawn applications, check cashing transactions and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
• Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
• Perform duties outside of the office, when applicable, including on-site vehicle appraisals, store errands, and external marketing.
• Work to meet Company-set performance standards by leveraging B2B partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
• Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
• Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
• Help conduct store audits, create reports, and compile financial data to further ensure compliance.
• Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
• Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
• Conduct additional tasks as directed by leadership.
• Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.

Job description

CCF Family of Brands is seeking an Assistant Store Manager for Check Into Cash Millington, TN. You will lead daily operations, support customers with financial services, and drive growth while maintaining strong compliance and security practices.

The role emphasizes leadership development, hands-on training, and opportunities to advance across our eleven brands. A 40-hour workweek with in-person presence is expected, including weekends.