Growth-Focused Assistant Manager | Fast-Paced Dining

Dhanani Group Inc; Illinois; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King Montgomery, IL is seeking a hands-on Restaurant Supervisor who will lead a fast-paced team to deliver exceptional guest experiences. You will train and develop staff, manage daily operations, and drive service excellence while balancing guest satisfaction with financial goals.

Ideal candidates bring 1–2 years of supervisory experience, strong guest service skills, and the ability to coach a team across shifts, including weekends and holidays.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first—not yourself.
• Create Memorable Experiences—creates a service experience so good the guest can’t wait to come back to Burger King.
• Administration—maintains balance between high-quality employee/guest experience and achieving financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Actively coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors Speed of Service to ensure delivery of guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with the Restaurant General Manager to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure QSC is met.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and onboarding of new team members.
• Implements action plans to address employee needs and Operational Assessments.

Skills

People leadership

Guest service

Team collaboration

Effective communication

Education

High school diploma

Job description

Burger King Montgomery, IL is seeking a hands-on Restaurant Supervisor who will lead a fast-paced team to deliver exceptional guest experiences. You will train and develop staff, manage daily operations, and drive service excellence while balancing guest satisfaction with financial goals.

Ideal candidates bring 1–2 years of supervisory experience, strong guest service skills, and the ability to coach a team across shifts, including weekends and holidays.