Assistant Manager - Fast-Paced Guest Experience Leader

burgerking; Illinois; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Scholarship fund

Emergency fund

Employee discount program

Provider cost estimator

Wellness program

Fertility tracking tools

Job summary

Burger King in Lansing, IL is seeking a capable restaurant supervisor to help lead daily operations, coach team members, and ensure guest satisfaction. You will manage shifts, train new hires, monitor service speed, and uphold quality, safety, and cleanliness standards.

The role offers growth opportunities within a growing Burger King franchised group. Ideal candidates have 1-2 years supervisory experience, high school diploma, strong guest service skills, and the ability to work all shifts,

Qualifications

• Must have strong guest service and communication skills.
• Experience supervising a team in a fast-paced environment.
• Ability to train, coach and develop employees.
• Flexibility to work all shifts, including weekends and holidays.

Responsibilities

• Lead restaurant operations and guest service excellence.
• Coach and develop team members to improve performance.
• Ensure quality, safety, cleanliness, and cost controls.
• Manage scheduling, onboarding and training for new hires.
• Monitor service speed and guest satisfaction metrics.
• Partner with management to address performance and issues.

Skills

Guest service

Team leadership

Communication

Coaching & training

Education

High school diploma or equivalent

Job description

Burger King in Lansing, IL is seeking a capable restaurant supervisor to help lead daily operations, coach team members, and ensure guest satisfaction. You will manage shifts, train new hires, monitor service speed, and uphold quality, safety, and cleanliness standards.

The role offers growth opportunities within a growing Burger King franchised group. Ideal candidates have 1-2 years supervisory experience, high school diploma, strong guest service skills, and the ability to work all shifts,