Growth-Driven Technical Support Specialist

Filetwigbay; Springfield (OH); On-site; USD 74,000 - 98,000; Full time

Benefits offered by this job

Coaching program

Flexible work setup

Job summary

CloudTech Solutions in Springfield, OH is hiring a Technical Support Specialist to own critical sales-marketing initiatives and collaborate with the team. You will guide junior reps, identify process gaps, and advocate for a data-driven ROI with local market insight.

The role emphasizes careful, customer-centric outreach and conversion-focused strategies. The position offers coaching, a flexible setup, and a growth-oriented environment focused on Customer Journey Mapping.

Qualifications

• Bias toward asking the dumb question before the expensive mistake.
• Pattern recognition across many sales marketing engagements.
• Reliability that lets a manager stop checking in.
• Familiarity with the Springfield market and local sales marketing landscape.
• Around 6+ years of hands-on experience in a sales marketing role.
• Meticulous attention to detail across every deliverable.

Responsibilities

• Coach junior reps through their first human-first negotiation.
• Sniff out multitasking gaps leaking deals at handoff.
• Frame the empathy-led ROI a Springfield, OH CFO can defend internally.
• Design landing pages and conversion funnels that turn traffic into customers.
• Write follow-ups that get answered, not the ones that get ignored.
• Sharpen the Technical Support Specialist value prop for each vertical we touch.
• Draft the cold-outreach copy that survives a senior buyer's inbox.
• Steer CloudTech Solutions prospects from interest to invoice without friction.

Skills

Curiosity / asking questions first

Pattern recognition

Reliability

Local market knowledge

6+ years experience

Attention to detail

Job description

CloudTech Solutions in Springfield, OH is hiring a Technical Support Specialist to own critical sales-marketing initiatives and collaborate with the team. You will guide junior reps, identify process gaps, and advocate for a data-driven ROI with local market insight.

The role emphasizes careful, customer-centric outreach and conversion-focused strategies. The position offers coaching, a flexible setup, and a growth-oriented environment focused on Customer Journey Mapping.