Growth-Driven Customer Support Specialist

Content Creation Corp; Pittsburgh (Allegheny County); Presencial; USD 43.000 - 69.000; Jornada completa

Descripción de la vacante

Content Creation Corp in Pittsburgh is seeking a junior Customer Support Specialist who owns their work, collaborates with a tight team, and helps drive leads and forecasts. You will represent the company at trade shows and local events while keeping CRM data accurate and turning Zendesk dashboards into actionable sales insights.

The role emphasizes staying under deadline pressure, managing multiple priorities, and delivering results in a fast-paced environment with mentorship and growth

Formación

• Hands-on experience with modern data entry workflows and tooling.
• Ability to manage competing priorities under tight deadlines.
• Track record of delivering results under deadline pressure.
• Demonstrated ability to work under tight deadlines.

Responsabilidades

• Represent Content Creation Corp at trade shows, conferences, and local networking events.
• Partner with Multitasking specialists to align content with demand-generation goals.
• Keep the CRM honest so forecasts at Content Creation Corp mean something.
• Translate Zendesk dashboards into stories the sales floor actually uses.
• Pair a $43,000 - $69,000 quota with the discipline to forecast it straight.
• Brief the Customer Support Specialist team on what's working in this week's market.

Conocimientos

Data entry workflows

Modern tooling

Deadline pressure management

Herramientas

Zendesk

Descripción del empleo

Content Creation Corp in Pittsburgh is seeking a junior Customer Support Specialist who owns their work, collaborates with a tight team, and helps drive leads and forecasts. You will represent the company at trade shows and local events while keeping CRM data accurate and turning Zendesk dashboards into actionable sales insights.

The role emphasizes staying under deadline pressure, managing multiple priorities, and delivering results in a fast-paced environment with mentorship and growth