Senior Technical Support & Growth Strategist

StartupSphere; Flagstaff (AZ); Sur place; USD 102 000 - 136 000; Plein temps

Résumé du poste

StartupSphere in Flagstaff, AZ is seeking a Technical Support Specialist with 5+ years in sales/marketing to drive customer acquisition. You will mentor teammates while thriving in a fast-paced setting, developing winning stories from onboarding data and crafting high-conversion email sequences.

Expect to lead with strategic outreach and continuous process improvements. This senior role emphasizes strategic prospecting, SLA management, and hands-on problem solving, with a clear growth path and

Qualifications

• 5+ years building expertise within the sales/marketing space.
• Mentor team members without micromanaging.
• Comfort working in a fast-paced environment with continuous questions.

Responsabilités

• Find the hook that makes prospects lean in in Flagstaff, AZ.
• Forecast demand and align marketing investment with sales objectives.
• Pursue warm referrals before competitors get the call.
• Mine onboarding data to craft flexible, winning stories.
• Create email sequences that get opened.
• Handle price objections like a senior pro.
• Win back lost accounts from a previous specialist.
• Tune ads to lower cost-per-lead.

Connaissances

Sales/Marketing experience

Mentoring ability

Thrive in fast-paced env

Freelance schedule familiarity

Problem solving

SLA Management

Description du poste

StartupSphere in Flagstaff, AZ is seeking a Technical Support Specialist with 5+ years in sales/marketing to drive customer acquisition. You will mentor teammates while thriving in a fast-paced setting, developing winning stories from onboarding data and crafting high-conversion email sequences.

Expect to lead with strategic outreach and continuous process improvements. This senior role emphasizes strategic prospecting, SLA management, and hands-on problem solving, with a clear growth path and