Growth-Driven Service Advisor | Automotive Service Desk Pro

Gee Automotive Companies; Hillsboro (OR); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical and dental insurance

Company 401(k) with match

Paid time off

Life insurance

Telehealth

Disability insurance

Employee pricing on parts, service, &-

Job summary

Tonkin Hillsboro Chrysler Jeep Dodge Ram is seeking an experienced Service Advisor to join our busy service department, serving as the primary liaison between guests and technicians to keep the shop running smoothly.

You will use 1–3 years of service writing experience and CDK familiarity to drive technician hours, prioritize services, and communicate clearly about timing and costs, while delivering a positive dealership experience.

Qualifications

• 1–3 years of service writing experience.
• Team-oriented with a collaborative mindset.
• Prior CDK experience is strongly recommended.
• Strong attention-to-detail.
• Must be 18 years or older with a valid driver’s license and clean driving record.

Responsibilities

• Ensure customers receive prompt, courteous, and effective service.
• Drive the sale of technicians' time to meet the department's sales forecast.
• Prioritize required services and provide options upon request.
• Keep customers informed on completion times, service expenses, and possible changes.
• Ensure customer has a positive dealership experience.

Skills

Service writing

Teamwork

CDK experience

Attention to detail

Tools

CDK

Job description

Tonkin Hillsboro Chrysler Jeep Dodge Ram is seeking an experienced Service Advisor to join our busy service department, serving as the primary liaison between guests and technicians to keep the shop running smoothly.

You will use 1–3 years of service writing experience and CDK familiarity to drive technician hours, prioritize services, and communicate clearly about timing and costs, while delivering a positive dealership experience.