Service Advisor | Base + Commission - Tonkin Hillsboro Chrysler Jeep Dodge Ram

Gee Automotive Companies; Hillsboro (OR); Sur place; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

Medical and dental insurance

Company 401(k) with match

Paid time off

Life insurance

Telehealth

Disability insurance

Employee pricing on parts, service, &-

Résumé du poste

Tonkin Hillsboro Chrysler Jeep Dodge Ram is seeking an experienced Service Advisor to join our busy service department, serving as the primary liaison between guests and technicians to keep the shop running smoothly.

You will use 1–3 years of service writing experience and CDK familiarity to drive technician hours, prioritize services, and communicate clearly about timing and costs, while delivering a positive dealership experience.

Qualifications

• 1–3 years of service writing experience.
• Team-oriented with a collaborative mindset.
• Prior CDK experience is strongly recommended.
• Strong attention-to-detail.
• Must be 18 years or older with a valid driver’s license and clean driving record.

Responsabilités

• Ensure customers receive prompt, courteous, and effective service.
• Drive the sale of technicians' time to meet the department's sales forecast.
• Prioritize required services and provide options upon request.
• Keep customers informed on completion times, service expenses, and possible changes.
• Ensure customer has a positive dealership experience.

Connaissances

Service writing

Teamwork

CDK experience

Attention to detail

Outils

CDK

Description du poste

Tonkin Hillsboro Chrysler Jeep Dodge Ram is performing exceptionally well, and our service department is thriving. With consistently high demand and a steady flow of work, we’re looking to add an experienced Service Advisor who’s ready to grow with a winning team. As a Service Advisor, you’ll play a critical role in our guests’ experience—serving as the primary point of contact between customers and technicians, and helping keep our busy shop running smoothly and efficiently.

Why Work for the Tonkin Family of Dealerships?

• A people-first culture built on trust, respect, and long-term careers
• Strong leadership and stable operations with decades of success
• Ongoing training and advancement opportunities within a growing automotive group
• A fast-paced, supportive environment where hard work is recognized and rewarded
• The strength and resources of a respected dealer family - without losing the local dealership feel

Service Advisor Job Responsibilities

• Ensure that customers receive prompt, courteous, and effective service
• Drive the sale of technicians' time to meet the department's sales forecast
• Prioritize required services and be prepared to provide options upon request
• Keep customers informed on completion times, service expenses, and possible changes
• Ensure customer has a positive dealership experience

Service Advisor Benefits And Compensation

In addition to competitive pay, our benefits are designed to support you and your family…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

Service Advisor Qualifications

• 1-3 years of previous service writing experience is strongly recommended
• A desire to work effectively in a team environment
• Prior CDK experience is strongly recommended
• Strong attention-to-detail

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.