Growth-Driven Enterprise CSM | Remote

Madrona Venture Labs; United States; On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Free lunches at the office

Equity opportunities

Job summary

Yoodli is seeking a Growth Customer Success Manager to ensure seamless customer experiences across all stages of the journey. The role focuses on managing enterprise client accounts and collaborating with sales and product teams to drive growth. Key qualifications include 3+ years in customer success and strong communication skills.

The targeted total compensation is $125,000 – $150,000, along with equity opportunities, unlimited PTO, and a vibrant team culture.

Qualifications

• 3+ years of experience as an enterprise customer success manager.
• Proven track record of managing enterprise accounts and driving adoption.
• Strong proficiency in customer engagement platforms and CRM tools.

Responsibilities

• Ensure seamless customer experiences across all stages of the customer journey.
• Drive growth by managing enterprise client accounts.
• Collaborate closely with sales, product, and leadership teams.

Skills

Customer engagement platforms

CRM tools

Verbal communication

Written communication

Data analytics

Job description

Yoodli is seeking a Growth Customer Success Manager to ensure seamless customer experiences across all stages of the journey. The role focuses on managing enterprise client accounts and collaborating with sales and product teams to drive growth. Key qualifications include 3+ years in customer success and strong communication skills.

The targeted total compensation is $125,000 – $150,000, along with equity opportunities, unlimited PTO, and a vibrant team culture.