Growth-Driven Call Center Manager Internship

Disney; Manchester (NH); Sur place; USD 87 000 - 132 000; Temps partiel

Résumé du poste

Disney in Manchester, NH is offering a Call Center Manager internship with a strong salary range and real responsibility. The role is designed to accelerate growth into senior sales marketing leadership in a fast-paced environment.

You will lead cross-functional collaboration, mentor junior reps, drive upselling initiatives, and set KPIs tied to revenue, retention, and acquisition costs. The position emphasizes hands-on leadership in a dynamic team.

Qualifications

• Authorized to work in the United States without sponsorship.
• 7+ years putting Conflict Resolution to work in a sales marketing setting.
• Real proficiency with Upselling, plus willingness to learn Active Listening fast.
• Curiosity about why Disney customers do what they do.

Responsabilités

• Rank the hottest leads using cross-functional insights and gut feel.
• Win back accounts a previous Call Center Manager let slip.
• Run the manager account like it's the only one that matters.
• Stitch together a referral program Disney customers want to share.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Mentor junior reps on outreach cadence and objection handling.
• Hunt for partnership angles no one in Manchester, NH has tried.

Connaissances

Cross-Functional Collaboration

Upselling

Active Listening

Conflict Resolution

Mentoring

Description du poste

Disney in Manchester, NH is offering a Call Center Manager internship with a strong salary range and real responsibility. The role is designed to accelerate growth into senior sales marketing leadership in a fast-paced environment.

You will lead cross-functional collaboration, mentor junior reps, drive upselling initiatives, and set KPIs tied to revenue, retention, and acquisition costs. The position emphasizes hands-on leadership in a dynamic team.