Remote Call Center Manager — Growth & Value Selling

Energy Innovation Corp; Salem (OR); Presencial; USD 94.000 - 146.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous benefits package

Descripción de la vacante

Investment Partners LLC in Salem, OR is seeking a Call Center Manager to drive competitive positioning and data-driven improvements in the sales cycle. You will own the roadmap, mentor a team, and collaborate with product and marketing to optimize buyer engagement.

The role emphasizes ownership, forecast accuracy, and leading initiatives that advance customer value while maintaining strong partnerships across departments.

Formación

• Familiar with remote schedules and team norms at Investment Partners LLC.
• Mentor teammates without micromanaging.
• Hands-on experience with ServiceNow in real-world settings.
• Experience collaborating and sharing credit across teams.
• At least 7 years ensuring accuracy of own estimates.
• Ownership-driven bias toward action balanced by timing decisions.

Responsabilidades

• Position Investment Partners LLC against competitors with clear value props.
• Trade weekly notes with product on what Salem buyers request.
• Nurture slow sales marketing leads until timing favors closure.
• Onboard new sales marketing clients to ensure retention.
• Prevent renewals from slipping by owning the timeline.
• Coach the Call Center Manager team to focus on value selling.

Conocimientos

Remote schedules familiarity

Mentor with restraint

ServiceNow knowledge

Customer feedback analysis

Collaborative mindset

ownership and action bias

Herramientas

ServiceNow

Customer Feedback Analysis

Descripción del empleo

Investment Partners LLC in Salem, OR is seeking a Call Center Manager to drive competitive positioning and data-driven improvements in the sales cycle. You will own the roadmap, mentor a team, and collaborate with product and marketing to optimize buyer engagement.

The role emphasizes ownership, forecast accuracy, and leading initiatives that advance customer value while maintaining strong partnerships across departments.