Omnichannel Call Center Leader — Growth, Data-Driven

Public Service Corp; Woodbury (MN); Vor Ort; USD 98.000 - 155.000; Vollzeit

Benefits dieser Stelle

Mentorship

Benefits package

Zusammenfassung

Public Service Corp in Woodbury, MN is seeking a Call Center Manager who can own the end-to-end sales marketing cycle and drive omnichannel support that guarantees growth.

You will forecast demand, negotiate renewals, design funnels, and coach the team to move from discounting to value selling, using data to guide strategy. This role offers a salary between $98,000 and $155,000 per year with mentorship and a benefits package designed to support long-term success.

Qualifikationen

• Experience leading call center or sales marketing teams.
• Ability to translate data into clear recommendations.
• Strong integrity and accountability.
• Woodbury, MN area proximity preferred.

Aufgaben

• Forecast demand and align marketing investment with sales objectives.
• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Design landing pages and conversion funnels to turn traffic into customers.
• Coach the Call Center Manager team to focus on value selling over discounting.
• Segment audiences and personalize outreach to lift response rates.
• Negotiate renewals before contracts go quiet.

Kenntnisse

Forecasting

Negotiation

Team leadership

Communication

Data-driven decisions

Jobbeschreibung

Public Service Corp in Woodbury, MN is seeking a Call Center Manager who can own the end-to-end sales marketing cycle and drive omnichannel support that guarantees growth.

You will forecast demand, negotiate renewals, design funnels, and coach the team to move from discounting to value selling, using data to guide strategy. This role offers a salary between $98,000 and $155,000 per year with mentorship and a benefits package designed to support long-term success.