Growth-Driven Branch Manager: Commercial Banking Lead

Valley National Bank; New York (NY); On-site; USD 85,000 - 147,000; Full time

Job summary

Valley Bank in New York seeks a Branch Manager II to lead day-to-day branch operations, drive sales growth, and deliver exceptional customer service to commercial banking clients.

You will set strategic direction, coach staff, partner with Business Banker, and build deposit relationships while maintaining strong risk and compliance practices. This full-time role emphasizes leadership and customer-centric excellence.

Qualifications

• 3+ years of managerial experience in banking or a related field.
• Excellent verbal and written communication with clients and staff.
• Solid knowledge of commercial banking products and treasury services.
• Ability to lead, coach, and develop a branch team.

Responsibilities

• Lead and manage all aspects of branch performance, including sales growth and profitability.
• Ensure exceptional service delivery to all clients in a commercial-oriented branch.
• Partner with Business Banker to grow existing relationships and prospect new ones.
• Collaborate with Middle office to serve Business Banking and Middle Market clients.
• Coach staff to meet sales targets and service goals.
• Manage staffing, recruiting, onboarding, evaluations, and performance issues.
• Identify and escalate risks; foster a high-performing culture.

Skills

Prioritization & delegation

Communication skills

Commercial banking knowledge

Account offerings & treasury services

Education

High School diploma or GED

Job description

Valley Bank in New York seeks a Branch Manager II to lead day-to-day branch operations, drive sales growth, and deliver exceptional customer service to commercial banking clients.

You will set strategic direction, coach staff, partner with Business Banker, and build deposit relationships while maintaining strong risk and compliance practices. This full-time role emphasizes leadership and customer-centric excellence.