Branch Growth Leader: Service & Sales Excellence

Valley Bank; Huntington Station (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

Valley Bank is seeking a Branch Manager I to lead daily branch operations in Huntington Station, NY. You will drive performance through strong leadership, sales execution, and operational excellence, setting the strategic direction, cultivating a customer-focused culture, and delivering advisory support to consumers and small business clients.

The role focuses on growing deposits and revenue, coaching a high-performing team, ensuring high-quality service in line with company standards, and

Qualifications

• High School diploma or GED and at least 3 years of managerial experience.
• Experience with branch operations and sales/customer service.
• Strong leadership and coaching skills.

Responsibilities

• Lead and manage all branch performance aspects including sales growth, profitability, customer experience, operational integrity, and team coaching and development.
• Ensure exceptional service delivery to all clients within a consumer-oriented branch.
• Coach and develop branch team members to achieve sales targets, meet service goals, and strengthen individual capabilities.
• Observe sales engagements to ensure high quality customer consultations and effective lead management through Salesforce.
• Manage staffing functions including recruiting, interviewing, onboarding, performance evaluations, coaching, and addressing performance or conduct issues.
• Identify risks, escalation and resolution; foster a high-performing, customer-focused branch culture.
• Develop market intelligence and strategize product focus to deepen customer relationships.

Skills

Prioritization

Communication

Professional demeanor

Customer problem solving

Computer skills

Self-motivated

Education

High School diploma or GED

Job description

Valley Bank is seeking a Branch Manager I to lead daily branch operations in Huntington Station, NY. You will drive performance through strong leadership, sales execution, and operational excellence, setting the strategic direction, cultivating a customer-focused culture, and delivering advisory support to consumers and small business clients.

The role focuses on growing deposits and revenue, coaching a high-performing team, ensuring high-quality service in line with company standards, and