Growth-Driven Branch Leader

Valley Bank

Pompton Lakes (NJ)

On-site

USD 90,000 - 120,000

Full time

6 hours ago

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Job summary

Valley Bank is seeking a Branch Manager I to lead the day-to-day operations, drive performance, and deliver advisory support to consumers and small business clients. You will set strategic direction, foster a customer-focused culture, and grow deposits and revenue while coaching a high-performing team.

Responsibilities include staffing, risk management, and market-driven sales strategies to increase market share and deepen relationships.

Qualifications

Must have excellent verbal, written and interpersonal communication skills.
Ability to present a confident and professional demeanor to establish trust and convey knowledge to the customer.
Self-driven with a positive outlook and can demonstrate diplomacy with customers.
Proficient computer skills.

Responsibilities

Lead and manage all aspects of branch performance including sales growth and customer experience.
Ensure exceptional service delivery to all clients within a consumer-oriented branch.
Coach and develop branch team members to achieve sales targets and service goals.
Oversee lead management and customer consultations, using Salesforce for follow-up.
Manage staffing functions: recruiting, onboarding, evaluations, coaching, and addressing issues.
Identify, escalate, and resolve potential risks to branch operations.
Foster a high-performing branch culture aligned with Valley's standards.