Growth-Driven Branch Manager: Lead & Elevate Service

Valley Bank; Belleville (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Valley Bank is hiring a Branch Manager I to lead day-to-day branch operations, drive sales, and deliver exceptional customer service. You will coach a team, manage staffing, and align activities with compliance and Bank standards to grow deposits and revenue.

The role emphasizes leadership, strategic direction for the branch, and building a customer-focused culture across communities.

Qualifications

• High School diploma or GED required with managerial experience.
• Proven ability to lead branch operations and sales/customer service.
• Strong communication and people-management skills.

Responsibilities

• Lead and manage branch performance including sales and customer experience.
• Ensure delivery of exceptional service and advisory support to clients.
• Coach staff to achieve targets and maintain compliance with policies.
• Oversee staffing, recruiting, onboarding and evaluations.
• Drive risk identification and escalation when needed.
• Foster a high-performing branch culture aligned with Valley's standards.
• Develop market strategies to grow deposits and revenue.

Skills

Prioritization & Delegation

Communication skills

Professional demeanor

Customer problem solving

Computer skills

Diplomacy & tact

Education

High School diploma or GED

Job description

Valley Bank is hiring a Branch Manager I to lead day-to-day branch operations, drive sales, and deliver exceptional customer service. You will coach a team, manage staffing, and align activities with compliance and Bank standards to grow deposits and revenue.

The role emphasizes leadership, strategic direction for the branch, and building a customer-focused culture across communities.