Growth-Driven Branch Leader, San Francisco East Bay

ABM Industries; Pleasanton (CA); On-site; USD 140,000 - 160,000; Full time

Job summary

ABM Industries is seeking a Branch Manager for the San Francisco East Bay market to lead operations, financial performance, and growth. You will manage site teams, build client relationships, and drive profitability across multiple sites, while ensuring quality and contract adherence.

The role requires strong leadership, P&L oversight, and strategic collaboration with Sales and senior leadership to expand the portfolio and deliver outstanding customer outcomes.

Qualifications

• Bachelor's degree preferred or equivalent military experience.
• Minimum of 7-10 years of management experience in related industries.
• Minimum of 7-10 years in facility services or building management (multi-site experience preferred).
• Experience supporting commercial office, warehouse, distribution, manufacturing, life sciences, technology, healthcare, or facility engineering environments preferred.
• Prior custodial or janitorial experience desired.

Responsibilities

• Ensure delivery and execution of all contracted services across the region.
• Maintain a deep understanding of site operations, contracts, scope of work, and client-specific requirements.
• Conduct regular site visits and participate in ongoing onsite client meetings.
• Develop site-specific performance standards and ensure portfolio-wide consistency.
• Continuously monitor site performance and implement improvements as needed.
• Ensure quality checks and inspections are completed according to plan.
• Maintain full P&L responsibility for a multi-discipline facility services portfolio.
• Develop, manage, and forecast accurate budgets.
• Review financial performance regularly and course-correct as needed.
• Ensure cost control measures and metrics are in place to monitor spend against budget.
• Partner with internal teams and clients to ensure timely billing and collections.
• Negotiate adjustments to staffing or compensation models based on operational needs and market conditions.
• Prepare and deliver weekly and monthly financial and operational reports.
• Lead, coach, and develop site managers and operational leaders.
• Build and maintain a high-performing, results-driven team.
• Ensure proper documentation of employee onboarding, training, badging, safety, and performance management.
• Promote a culture of accountability, engagement, and continuous improvement.
• Build long-term, trusted partnerships with clients at each site.
• Respond to client communications with urgency and professionalism.
• Escalate issues appropriately to protect ABM's client relationships and brand.
• Identify and pursue incremental revenue opportunities, including upselling services beyond contractual scope.
• Partner with Sales to grow the branch through new and existing client opportunities.
• Represent ABM within industry groups and professional associations (e.g., BOMA).
• Drive a strong safety culture and reinforce ABM and client safety programs.
• Ensure compliance with OSHA standards and ABM policies and procedures.
• Partner with third-party vendors and suppliers for materials, equipment, pricing, and services.

Skills

Financial acumen

Leadership

Operations management

Strategic planning

Client relationship management

Multi-site leadership

Communication

Travel readiness

Education

Bachelor's degree or equivalent experience

10+ years of management experience

Facility services/building management experience

Tools

Microsoft Office

P&L management systems

Job description

ABM Industries is seeking a Branch Manager for the San Francisco East Bay market to lead operations, financial performance, and growth. You will manage site teams, build client relationships, and drive profitability across multiple sites, while ensuring quality and contract adherence.

The role requires strong leadership, P&L oversight, and strategic collaboration with Sales and senior leadership to expand the portfolio and deliver outstanding customer outcomes.