Growth-Driven Assistant Store Manager – Commission & Bonus

Cash America Pawn; Houston (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Commission up to 8%

Earned Wage Access

Employee discounts

401(k) auto-enrollment

Tuition reimbursement

Job summary

FirstCash Holdings, Inc. in Houston, TX is seeking an Assistant Store Manager to lead a team, drive store performance, coach employees, and deliver excellent customer service across merchandise such as jewelry, electronics, tools, and more.

The role partners with the Store Manager to support daily operations, develop team members, hire and train staff, manage inventory, and drive profitability. Earned wage access and benefits accompany a strong service mindset for a busy retail environment.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer service

Team development

Retail operations

Education

High School diploma or GED

Job description

FirstCash Holdings, Inc. in Houston, TX is seeking an Assistant Store Manager to lead a team, drive store performance, coach employees, and deliver excellent customer service across merchandise such as jewelry, electronics, tools, and more.

The role partners with the Store Manager to support daily operations, develop team members, hire and train staff, manage inventory, and drive profitability. Earned wage access and benefits accompany a strong service mindset for a busy retail environment.