Growth-Centric Call Center Leader — Own Your Roadmap

TechSphere; Springfield (MO); On-site; USD 82,000 - 128,000; Full time

Job summary

TechSphere is seeking a Call Center Manager in Springfield, MO to own the pipeline and roadmap with minimal bureaucracy. You will lead a team that fuels growth, drive onboarding for new clients, and push customer journey initiatives to eliminate blind spots.

The ideal candidate has 8+ years in a similar Call Center Manager role and 6+ years in sales/marketing spaces, with a track record of growing outcomes. This role emphasizes ownership and strategic influence.

Qualifications

• 6+ years building expertise within the sales marketing space.
• 8+ years operating in a similar Call Center Manager position.
• Freelance project management experience or equivalent exposure.

Responsibilities

• Push Customer Journey Mapping adoption so the MO team stops flying blind.
• Beat last quarter's $82,000 - $128,000 number without burning the pipeline.
• Open doors in Springfield, MO that a manager title alone can't.
• Walk new sales marketing clients through onboarding so they stick around.
• Field objections on price the way a manager pro does it.

Skills

Call center management

Sales marketing experience

Leadership

Job description

TechSphere is seeking a Call Center Manager in Springfield, MO to own the pipeline and roadmap with minimal bureaucracy. You will lead a team that fuels growth, drive onboarding for new clients, and push customer journey initiatives to eliminate blind spots.

The ideal candidate has 8+ years in a similar Call Center Manager role and 6+ years in sales/marketing spaces, with a track record of growing outcomes. This role emphasizes ownership and strategic influence.