Growth Account Manager – SaaS, AI & Renewals

beehiiv, Inc.; United States; Remote; USD 65,000 - 120,000; Full time

Job summary

beehiiv, Inc. is seeking an Account Manager to own and grow the commercial relationship with our existing customer base. You’ll lead expansions, upgrades, renewals, and pricing decisions while using AI and automation to streamline processes.

The role requires based-in-US candidates and comfort with different time zones. You’ll drive expansions, manage renewals on annual plans in collaboration with Customer Success, and lead revenue-recovery initiatives.

Qualifications

• 1–3+ years in account management or sales at a high-growth B2B SaaS company
• Proven track record growing revenue within existing customers
• Comfort with renewals and pricing discussions with customers
• Strong commercial judgment balancing customer value and business goals
• Self-starter eager to uncover new growth opportunities and leverage AI tools

Responsibilities

• Drive expansions and upgrades for Enterprise and non-Enterprise customers to meet quarterly revenue targets
• Lead renewal cycles for annual plans in collaboration with Customer Success
• Own revenue recovery initiatives for delinquent churn and win-back campaigns
• Prepare custom pricing and quotes tailored to customer needs
• Partner with customers to understand needs and drive growth while preventing churn
• Build and test AI-powered workflows and automations for the AM function and share impact with leadership

Skills

Account management

SaaS sales

Renewals

Upsells

AI workflows

Tools

Claude

ChatGPT

Automation platforms

Job description

beehiiv, Inc. is seeking an Account Manager to own and grow the commercial relationship with our existing customer base. You’ll lead expansions, upgrades, renewals, and pricing decisions while using AI and automation to streamline processes.

The role requires based-in-US candidates and comfort with different time zones. You’ll drive expansions, manage renewals on annual plans in collaboration with Customer Success, and lead revenue-recovery initiatives.