Account Manager: Growth, White-Glove Service & Weekly Pay

Rent-A-Center; Rock Island (IL); Hybrid; USD 21,000 - 23,000; Full time

Job summary

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver outstanding customer service, drive sales, and handle deliveries and pickups in a fast-paced retail environment. You will build strong customer relationships, monitor account health, and secure payment commitments while adhering to RAC policies and safety standards.

This full-time role offers weekly pay, opportunities for advancement from within, and a dynamic team focused on growth and exceptional in-home and

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments.
• Complete routes for deliveries, pickups and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and at customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver outstanding customer service, drive sales, and handle deliveries and pickups in a fast-paced retail environment. You will build strong customer relationships, monitor account health, and secure payment commitments while adhering to RAC policies and safety standards.

This full-time role offers weekly pay, opportunities for advancement from within, and a dynamic team focused on growth and exceptional in-home and