Group Sales Leader — Hotel Accounts & Growth

Westin Chicago North Shore; Chicago (IL); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Six paid holidays and floating holiday

401(k) with company match

Life and disability insurance

Employee assistance programs

Employee discounts

Job summary

Westin Chicago North Shore is seeking a driven sales professional to solicit group business and help the hotel meet and exceed revenue targets in rooms and food and beverage. The role involves telephone solicitation, outside calls, site inspections and written communications to drive new and existing accounts.

You will coordinate with other departments to ensure quality guest service, participate in sales meetings, and represent the hotel at events.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Most tasks are performed independently or in a team environment with the employee acting as a team leader.
• Must possess basic computer skills.
• Knowledge of hotels and competitive markets.
• Ensure that guest satisfaction is consistently obtained and maintained.

Responsibilities

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Develop/maintain knowledge of market trends, competition and customers.
• Develop and maintain rapport with key community contacts & vendors to ensure a visible presence in the community.
• Be a leader and a role model to all employees.
• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.
• Assist with reports and/or competition data collection.

Skills

Communication skills

Leadership

Team player

Computer skills

Market knowledge

Job description

Westin Chicago North Shore is seeking a driven sales professional to solicit group business and help the hotel meet and exceed revenue targets in rooms and food and beverage. The role involves telephone solicitation, outside calls, site inspections and written communications to drive new and existing accounts.

You will coordinate with other departments to ensure quality guest service, participate in sales meetings, and represent the hotel at events.