Strategic Corporate Group Sales Manager

The Westin Chicago North Shore; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Six paid holidays + floating holiday

401(k) with company match

Life and disability insurance

Employee assistance programs

Employee discounts on hotel stays

Job summary

The Westin Chicago North Shore is seeking a sales professional to solicit group corporate business and help the hotel meet or exceed revenue goals in rooms and food & beverage.

You will prospect new and existing accounts, conduct site inspections, and collaborate across departments to ensure exceptional service and customer satisfaction. The role includes participation in sales meetings and industry events to maintain market visibility.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Most tasks are performed independently or in a team environment with the employee acting as a team leader.
• Must possess basic computer skills.
• Knowledge of hotels and competitive markets.
• Ensure that guest satisfaction is consistently obtained and maintained.

Responsibilities

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Develop/maintain knowledge of market trends, competition and customers.
• Develop and maintain rapport with key community contacts & vendors to ensure a visible presence in the community.
• Be a leader and a role model to all employees.

Skills

Communication skills

Team leadership

Basic computer skills

Hotel knowledge

Guest satisfaction

Job description

The Westin Chicago North Shore is seeking a sales professional to solicit group corporate business and help the hotel meet or exceed revenue goals in rooms and food & beverage.

You will prospect new and existing accounts, conduct site inspections, and collaborate across departments to ensure exceptional service and customer satisfaction. The role includes participation in sales meetings and industry events to maintain market visibility.