Group Reservations & Events Coordinator

LEGOLAND Discovery Centre; Auburn Hills (MI); Presencial; USD 36.000 - 54.000; Jornada completa

Descripción de la vacante

LEGOLAND Discovery Centre in Auburn Hills, MI seeks a Schools and Group Coordinator to manage group reservations from inquiry to visit and assist guests throughout their day.

The role requires strong customer service experience, ability to multitask, and solid communication skills, with proficiency in Microsoft Office. On-site coordination and market development are key facets of this position.

Formación

• Education and Experience: High school or GED required. College degree preferred.
• At least two years of customer service experience.
• Ability to manage multiple projects and multitask in a dynamic environment.
• Strong written and oral communication skills; proficiency with Microsoft Office.

Responsabilidades

• Oversees all aspects of the group reservation process from inquiry to visit.
• Provides information to potential customers and schools/groups and assists with bookings.
• Responds to guest inquiries and supports marketing needs related to events.
• Develops relationships with schools, groups, and event companies to drive bookings.
• Maintains event schedules, checklists, and rosters; coordinates on-site activities.

Conocimientos

Customer service

Multitasking

Written & verbal communication

Adaptability

Educación

High school diploma or GED

College degree preferred

Herramientas

Microsoft Office

Descripción del empleo

LEGOLAND Discovery Centre in Auburn Hills, MI seeks a Schools and Group Coordinator to manage group reservations from inquiry to visit and assist guests throughout their day.

The role requires strong customer service experience, ability to multitask, and solid communication skills, with proficiency in Microsoft Office. On-site coordination and market development are key facets of this position.