Group & Events Sales Manager

Aloft-Delray-Beach; Delray Beach (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Aloft-Delray-Beach is seeking a Sales Manager to plan, solicit, book and coordinate group and corporate meetings while maximizing banquet space and room revenue. The role involves negotiating room and catering rates, dates, and space for large and small groups, and collaborating with the Director of Sales on pricing and promotional strategies.

The position requires proactive outside sales, network-building, and the ability to manage multiple accounts while delivering exceptional customer

Qualifications

• Advanced knowledge of catering, food & beverage, hospitality, group sales, and hotel operations.
• Strong understanding of sales techniques, business development, customer relationship management, and revenue-generating strategies.
• Demonstrated ability to manage people, prioritize responsibilities, and resolve complex problems.
• Strong negotiation skills for room rates, catering, contracts, dates, and event space.
• Ability to conduct proactive sales activities including outside calls, networking, meetings, and referrals.
• Excellent verbal, written, interpersonal, and communication skills.
• Strong customer-service skills and ability to build client relationships.
• Ability to analyze current activities, identify trends, and make recommendations.
• Ability to work independently and as part of a team.

Responsibilities

• Solicit, negotiate, and book new and repeat business to maximize room and catering revenues.
• Proactively solicit new business through outside sales calls and networking events.
• Collaborate with Director of Sales on pricing, goals, and promotional strategies.
• Plan and detail meetings with clients, including space, equipment, menus, and billing.
• Prepare contracts and coordinate with hotel departments to fulfill client requirements.
• Resolve client issues promptly to ensure satisfaction and repeat business.
• Maintain accurate records, files, and client histories for current and future business.
• Participate in special projects and committees as needed.

Skills

Catering & hospitality sales

Negotiation skills

Outside sales

Account management

Communication skills

Tools

CRM software

MS Office

Job description

Aloft-Delray-Beach is seeking a Sales Manager to plan, solicit, book and coordinate group and corporate meetings while maximizing banquet space and room revenue. The role involves negotiating room and catering rates, dates, and space for large and small groups, and collaborating with the Director of Sales on pricing and promotional strategies.

The position requires proactive outside sales, network-building, and the ability to manage multiple accounts while delivering exceptional customer