Ground Operations Unit Manager, Customer Operations

Southern Arkansas University; Piedmont (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid training

401(k)

Family travel benefits

Job summary

A leading airline provider in Piedmont, California is hiring a Unit Manager for Customer Operations. This role involves managing a team in the Ground Handling Department, ensuring operational activities align with safety standards and company policies. Candidates should have proven supervisory experience and the ability to manage scheduling and performance reviews. The position offers career growth, a comprehensive benefits package, and an engaging work environment that values teamwork and development.

Qualifications

• Proven success as a Team Leader with the ability to preplan manpower and equipment.
• Ability to work independently and meet deadlines.
• Familiarity with internal controls processes for accountable items.

Responsibilities

• Oversee daily operations aligned with company goals and customer expectations.
• Conduct employee performance reviews.
• Manage staff scheduling, work assignments, and rotations.

Skills

Team leadership

Conflict resolution

Time management

Microsoft Office Suite

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

QIK

Sabre

Job description

A leading airline provider in Piedmont, California is hiring a Unit Manager for Customer Operations. This role involves managing a team in the Ground Handling Department, ensuring operational activities align with safety standards and company policies. Candidates should have proven supervisory experience and the ability to manage scheduling and performance reviews. The position offers career growth, a comprehensive benefits package, and an engaging work environment that values teamwork and development.