Grooming Front Desk Coordinator

Blue Horizon Technologies; Goodyear (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Blue Horizon Technologies in Goodyear, AZ is seeking a dependable Grooming Receptionist to join our team full-time. You are the first impression of our grooming department and help ensure pets and their owners have a smooth, positive experience.

The ideal candidate enjoys a fast-paced environment, is comfortable with technology and POS systems, and can schedule appointments efficiently while keeping accurate records.

Qualifications

• Minimum of 1 year of receptionist experience required.
• Previous receptionist or customer service experience preferred
• Experience working with POS systems required
• Comfortable and proficient with technology
• Understands appointment scheduling and grooming service needs
• Strong multitasking and organizational skills
• Excellent phone etiquette and communication abilities
• Ability to work with a wide range of customer personalities
• Comfortable working around dogs of all breeds and sizes
• Detail-oriented, reliable, and solution-focused
• Ability to stay calm under pressure

Responsibilities

• Greet customers and their pets in a warm and professional manner
• Schedule and manage grooming appointments accurately
• Answer incoming calls with proper phone etiquette
• Check pets in and out, confirming services and special requests
• Process payments and retail sales using the POS system
• Maintain accurate customer records and ensure receipts are sent correctly
• Communicate clearly with groomers regarding scheduling and client notes
• Manage multiple tasks efficiently during busy periods
• Handle customer concerns calmly and professionally
• Keep the reception area clean and organized

Skills

Receptionist experience

POS systems

Customer service

Phone etiquette

Scheduling appointments

Organization

Multitasking

Dog friendliness

Tools

POS system

Job description

Blue Horizon Technologies in Goodyear, AZ is seeking a dependable Grooming Receptionist to join our team full-time. You are the first impression of our grooming department and help ensure pets and their owners have a smooth, positive experience.

The ideal candidate enjoys a fast-paced environment, is comfortable with technology and POS systems, and can schedule appointments efficiently while keeping accurate records.