Front Desk Associate Dog Grooming Store

SIDDALL DEVELOPMENTS LLC; Missouri City (TX); On-site; USD 11,365 - 16,186; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

A leading company is seeking a dedicated Front Desk Agent to deliver exceptional customer service in a retail environment. The ideal candidate should have experience in front desk operations, exceptional communication skills, and the ability to multitask effectively. Responsibilities include greeting customers, managing reservations, and maintaining accurate records, all while ensuring a welcoming environment. The position offers a flexible schedule, employee discounts, and an opportunity for career growth.

Qualifications

• Retail front desk experience in a service and retail organization.
• Strong computer literacy, including office software and phone systems.

Responsibilities

• Greet customers warmly and assist them with check-in and check-out procedures.
• Manage reservations and handle inquiries regarding schedule availability.
• Handle guest requests and complaints with professionalism.

Skills

Communication skills

Time management

Phone etiquette

Computing skills

Job description

Summary:

We are seeking a dedicated and professional Front Desk Agent to join our team. This role is crucial in providing exceptional customer service and ensuring a welcoming atmosphere for our customers. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. As the first point of contact for our customers, you will play a key role in creating a positive experience.

Duties:

Greet customers warmly and assist them with check-in and check-out procedures.

Collect and confirm pet and owner information.

Answer phone calls promptly, providing information and assistance as needed.

Manage reservations and handle inquiries regarding schedule availability.

Be knowledgeable about retain products and promote sales.

Maintain a clean and organized store.

Maintain inventory and prepare restocking orders.

Handle guest requests and complaints with professionalism, ensuring satisfaction.

Maintain accurate customer records.

Process payments.

Other administrative duties, as assigned.

Qualifications:

Previous retail front desk experience in a service and retail organization.

Strong computer literacy, including proficiency in office software and phone systems.

Excellent time management skills to prioritize tasks effectively in a fast-paced environment.

Demonstrated phone etiquette to provide courteous and professional responses.

Ability to work collaboratively within a retail environment, while maintaining individual responsibilities.

Job Type: Full-time, Part-time.

Salary:

$10.00 per hour.

Benefits:

Employee discount.

Flexible schedule.