Grocery Team Lead - Customer Experience & Operations

Meijer Inc.; Bath Township (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a store operations leader who will guide a team to deliver an outstanding shopping experience. You will direct daily activities, coach staff, and ensure adherence to Meijer standards, while supporting scheduling and training to boost customer service and sales.

The role emphasizes frontline leadership, mentoring and collaboration with leadership to maintain product freshness, safety, and store profitability. You will model inclusivity and accountability daily.

Qualifications

• Retail or customer service experience preferred.
• Strong verbal and written communication.
• Ability to lead and influence others.
• Commitment to inclusive team environment.

Responsibilities

• Engage customers to ensure a positive shopping experience.
• Communicate with team and assign daily tasks.
• Mentor and coach team members to meet sales goals.
• Assist with scheduling to boost engagement and store performance.
• Oversee product freshness and shelf presentation.
• Support training and onboarding of new teammates.
• Lead by example in customer service and adherence to policies.

Skills

Customer service

Communication

Leadership

Mentoring

Coaching

Store operations

Tools

POS system

Job description

Meijer is seeking a store operations leader who will guide a team to deliver an outstanding shopping experience. You will direct daily activities, coach staff, and ensure adherence to Meijer standards, while supporting scheduling and training to boost customer service and sales.

The role emphasizes frontline leadership, mentoring and collaboration with leadership to maintain product freshness, safety, and store profitability. You will model inclusivity and accountability daily.