Grocery Team Lead: Elevate Customer Experience

Meijer Inc.; Michigan; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Career development programs

Meijer Rewards

Job summary

Meijer Inc. in Michigan is seeking a versatile team member to support store operations and deliver exceptional customer experiences. You will engage customers, assist in daily tasks, and help maintain a welcoming shopping environment.

You will mentor peers, participate in scheduling, training, and safety compliance, and assist across departments as needed. The role emphasizes teamwork, accountability, and a positive, inclusive culture at Meijer.

Qualifications

• Experience in customer service preferred.
• Ability to manage schedules and tasks.
• Ability to coach and mentor team members.
• Experience handling cash and basic point-of-sale operations.

Responsibilities

• Engage customers to provide the best possible shopping experience, including checkout.
• Communicate with team members and assign daily work tasks.
• Mentor and coach teammates to exceed customer service and sales goals.
• Support training for new team members and cross-training of high-potential talent.
• Assist with department scheduling to improve engagement, service, and store profitability.
• Ensure product freshness through rotation and dating policy adherence.

Skills

Customer service

Leadership

Communication

Team training

Retail experience

Education

High school diploma

Tools

POS systems

Job description

Meijer Inc. in Michigan is seeking a versatile team member to support store operations and deliver exceptional customer experiences. You will engage customers, assist in daily tasks, and help maintain a welcoming shopping environment.

You will mentor peers, participate in scheduling, training, and safety compliance, and assist across departments as needed. The role emphasizes teamwork, accountability, and a positive, inclusive culture at Meijer.