Grocery Store Customer Experience Specialist

The Kroger Co.; Richmond (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is hiring to support a department in a retail store in the United States. The role emphasizes delivering exceptional customer service, maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.

Associates are encouraged to stay knowledgeable about products and promotions and to help customers find items and respond to questions. Responsibilities include stocking and labeling merchandise, ensuring freshness and proper

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Answer questions about products and store services to help customers.
• Assist shoppers in finding items and provide product recommendations.
• Ensure products are stocked, labeled, and properly displayed.
• Check fruit, dairy, and other perishables for freshness and safety.
• Maintain a clean, safe, and welcoming department environment.
• Report any discrepancies or safety issues to the supervisor.
• Assist in processing deliveries and restocking shelves as needed.
• Support the department manager in achieving sales and profit goals.

Skills

Customer service

Communication skills

Math basics

Stress management

Retail experience

Second language

Job description

The Kroger Co. is hiring to support a department in a retail store in the United States. The role emphasizes delivering exceptional customer service, maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.

Associates are encouraged to stay knowledgeable about products and promotions and to help customers find items and respond to questions. Responsibilities include stocking and labeling merchandise, ensuring freshness and proper